Terms & Conditions

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Exchange in case of Manufacturing Defects

  • At Hyba Jewels, we offer an exchange in case of any manufacturing defects.
  • In case the jewellery received by you has a manufacturing defect, we advise you to notify our customer care team on (+91) 70211 09613  or send us an email on support@hybajewels.com within 2 days from the time you receive the shipment and our team will be delighted to assist you.

70% Life Time Exchange

  • Life Time Exchange is a policy where you can exchange or upgrade your jewellery/ solitaires anytime with us.
  • We are proud to offer 70% Lifetime Exchange on all purchases. a Lifetime Exchange is a policy where you can exchange or upgrade your jewellery anytime with us.
  • For e.g.; if you have purchased a piece for INR 20,000 and would like to exchange it, we will deduct only 30% of the value of your purchase ie 30% of 20,000 which is INR 6,000 and you have the balance 70% ie: INR 14,000 to purchase another piece. You can either make the purchase at the time of exchange or at a later date in which case your Hyba Jewels account will be credited with Hyba Jewels credits of 70% of the invoiced value of the jewellery being exchanged. In case if you purchase an item of lesser vale than the balance will be added to your Hyba Jewels Account as credits.
  • To avail of the 70% life time exchange, we kindly advise you to contact our customer care team on (+91) 70211 09613 or send us an email on support@hybajewels.com